Privacy Policy - pnrwipers.com.au

🔒Introduction

PNR Wipers (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or services, you agree to the terms of this Privacy Policy.

🧾Personal Information We Collect

Identity and Contact Details: Name, shipping and billing address, email address, and phone number provided during checkout or order creation.
Order Information: Records of products ordered, purchase dates, transaction history, and communications relating to your order.
Payment Information: We do not store payment details. Payments are processed securely by third-party providers such as PayPal.
Other Information: Information you provide when contacting us with inquiries, feedback, or support requests.

We do not intentionally collect sensitive personal information or data from children under 13.

⚙️How We Use Your Information

Order Processing: To fulfill orders, arrange delivery, and send confirmations and tracking updates.
Customer Support: To respond to inquiries, warranty claims, and returns.
Service Improvement: To improve products, FAQs, and website functionality.
Legal Compliance: To meet tax, record-keeping, fraud prevention, and legal obligations.
Marketing (Optional): Only with your explicit consent, with opt-out available at any time.

We do not sell personal information or use it for unrelated purposes without consent.

🤝Disclosure to Third Parties

We only share personal information when necessary:

Shipping Providers: Australia Post or couriers for delivery.
Payment Processors: PayPal or card gateways for secure transactions.
IT & Hosting Providers: Secure website and data hosting services.
Email Services: For order updates or subscribed communications.
Legal Requirements: When required by law or regulatory authorities.

We do not sell or trade your personal information and do not normally disclose data overseas.

🛡️Data Security and Storage

SSL encryption for data transmission
PCI-compliant third-party payment processing
Restricted internal access to personal data
Secure storage environments and retention limits

While we take reasonable steps to protect your information, no system is 100% secure.

👤Your Rights and Choices

Request access to your personal information
Request corrections to inaccurate information
Opt out of marketing communications
Request deletion of data where legally permitted
Lodge privacy complaints with us or the OAIC

🔄Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of any updates.

📞Contact Us

PNR Wipers Customer Support

Email: support@pnrwipers.com.au
Address: Wavell Heights, QLD 4012, Australia
Phone: 0433 611 971